Valora Club Privacy Policy

1. Introduction

Valora Club Ltd ("Valora Club", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in connection with your membership and participation in Valora Club activities.

2. Information We Collect

We may collect and process the following types of personal information:

2.1 Personal Identification Information

  • Full name

  • Date of birth

  • Gender

  • Nationality

  • Contact details (email address, phone number, mailing address)

  • Photographs or identification documents for security purposes

2.2 Payment and Financial Information

  • Payment details for membership fees and event participation

  • Billing address and transaction records

2.3 Membership and Engagement Information

  • Details related to your membership application and renewal

  • Attendance records at Club events and experiences

  • Communications and interactions with Club representatives

2.4 Personal and Family Information

  • Marital status

  • Details of family members where relevant for invitations to events

  • Emergency contact details

2.5 Business and Professional Information

  • Employment details (job title, company name, industry)

  • Business affiliations and professional networks

  • Areas of interest for networking and business opportunities

2.6 Personal Preferences and Interests

  • Lifestyle preferences

  • Dietary restrictions

  • Travel preferences

  • Event and experience participation history

  • Concierge service requests and tailored experiences

3. How We Use Your Information

We use your personal data to:

  • Manage your Club membership and renewals

  • Provide access to exclusive Club benefits, events, and experiences

  • Personalize your experience and tailor services to your preferences

  • Process payments and maintain financial records

  • Ensure security and integrity within the Club community

  • Communicate with you regarding Club updates, invitations, and special offers

  • Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment processors, event organizers, concierge service providers)

  • Business partners or affiliates who assist in providing exclusive membership benefits

  • Legal authorities if required by law

5. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Access to your personal information is restricted to authorized personnel only.

6. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting requirements. Upon termination of your membership, we may retain some information as required by law or for legitimate Club interests.

7. Your Rights

As a Club Member, you have the right to:

  • Access and review the personal data we hold about you

  • Request corrections to inaccurate or outdated information

  • Withdraw consent for certain data processing activities

  • Request the deletion of your data, subject to legal and contractual obligations

  • Object to processing or request data portability where applicable

8. International Data Transfers

Valora Club operates internationally and may transfer your data across different jurisdictions. We take appropriate measures to ensure your data remains protected under applicable privacy laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated via email or through our official communication channels.

10. Contact Information

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at: Valora Club Ltd
Email: bc@valoraclub.com
Address: Queensgate Northfield Avenue, Lower Shiplake, Henley-On-Thames, England, RG9 3PB